Last updated: February 2026
Onlined (“we”, “us”, or “our”) is committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you visit our website onlined.uk.
Our registered office is 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Our company registration number is 16637409.
What Data We Collect
We may collect the following personal information when you interact with our website:
- Contact form submissions: your name, email address, and message content.
- Booking information: when you schedule a call or meeting through our booking system (powered by Cal.com), your name, email address, and any details you provide during the booking process.
- Cookie data: see the Cookies section below for details.
How We Use Your Data
We use the personal information we collect for the following purposes:
- To respond to your enquiries submitted through our contact form.
- To schedule and manage appointments booked through Cal.com.
- To improve our website and the services we offer.
Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:
- Consent: when you submit a contact form or book a meeting, you consent to us processing your data for that purpose.
- Legitimate interests: we may process data where it is necessary for our legitimate business interests, such as improving our website and services, provided this does not override your rights.
Third-Party Services
We use the following third-party service to help run our business. This service may process your personal data on our behalf:
- Cal.com: used for scheduling appointments and meetings. When you book a call with us, your name, email, and booking details are processed by Cal.com. You can view their privacy policy at cal.com/privacy.
Our website includes a link that allows you to contact us directly via WhatsApp. When you choose to message us through WhatsApp, your communication is handled by WhatsApp (Meta Platforms, Inc.) and is subject to their own privacy policy. We do not collect or store any data through this link — it simply opens a WhatsApp conversation at your request.
Cookies
Our website uses the following cookie:
| Cookie | Domain | Description | Duration | Type |
|---|---|---|---|---|
| elementor | onlined.uk | This cookie is used by the website’s WordPress theme. It allows the website owner to implement or change the website’s content in real-time. | Persistent | Necessary |
You can delete or manage cookies through your browser settings. Instructions for popular browsers are available below:
- Google Chrome: Settings → Privacy and Security → Cookies
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Microsoft Edge: Settings → Cookies and Site Permissions
- Safari: Preferences → Privacy → Manage Website Data
Data Retention
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected. Contact form submissions and booking data are retained for up to 12 months unless you request earlier deletion.
Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Right of access: you can request a copy of the personal data we hold about you.
- Right to rectification: you can ask us to correct any inaccurate or incomplete data.
- Right to erasure: you can ask us to delete your personal data.
- Right to restrict processing: you can ask us to limit how we use your data.
- Right to data portability: you can request your data in a portable format.
- Right to object: you can object to processing based on legitimate interests.
To exercise any of these rights, please contact us at [email protected].
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us at [email protected].
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.